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Richmond Meeting
Richmond, VA
September 22, 2004

| Upcoming Events |

Richmond, VA, Wyndham - Topic: "Customer Service at Your Carwash"

This MCA membership meeting will be held at the Wyndham Hotel near the airport. Our featured guest will be William M. Pitzer.

In 1969, William Pitzer returned home from the US Navy. His introduction into business was a Pizza Parlor. In 1973 Mr. Pitzer purchased a small chain of Laundromats then in 1981 a new car wash business. During the years, Mr. Pitzer began to develop other opportunities for himself, which included an advertising agency, a computer sales and service company, a check cashing service, a greeting card company and an Internet hosting service, which lead to the AutoCareForum.Com. The Forum is the industries premiere site for operators and new investors. It averages 15K visitors a month, which all come to research and communicate with each other. William Pitzer has been invited to speak many times at industry conventions and has contributed articles for several trade magazines. Today, Mr. Pitzer is semi-retired but still operates the forum, doing consulting and serves as a Director of Amalgamated Enterprises, Inc. and CEO of Net Connect, Inc.